Discover why our customers love Tinyclues

Since the very beginning, we’ve strived to put the human back at the center of marketing.

We believe in empowering marketers. Read what they have to say!

Powerful insights that help you target the right audience

Tinyclues is a highly-effective tool that gives powerful insights to target customers

The platform is user-friendly

New features are often released to optimize targeting

The responsiveness of customer support is also a strength

Tinyclues allows you, as a marketer, to save a huge amount of time. It really helps you to focus on the message content while choosing the best audience thanks to the Artificial Intelligence.

Justine C.
Chargée de CRM
Bazarchic
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Tinyclues has been an extremely helpful tool in both planning and deploying our email strategy.

Without these tools, we would not have the insight to create tailored campaigns that compliment larger brand messages and ultimately help improve engagement and revenue metrics.

Tinyclues is incredibly helpful to the point our team uses it on a weekly basis to plan for campaigns.

User in Luxury Goods & Jewelry
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2 great years with Tinyclues – more are coming

What do you like best?

– Create a powerfull segmentation in short time
– The platform is really easy to use
– Possibility to handle the marketing pressure for email very easily

What problems have you solved?

Segmentation & targeting ! We have a lots of datas on our clients & prospects but we were not able to use them correctly to target the right people with the right content + it asks us a lots of time. Now we create a coherent target in a couple of minutes !

Fanny V.
Campaign Manager
Weekendesk
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Tinyclues is a user friendly tool that helps optimizing turnover by refining the campaign planning

Sofie B.
CRM Campaign Planner
TUI Belgium
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We largely use Tinyclues as a way to find more revenue opportunities within our database.

We have been able to highlight new topics that we might not have focused on without the help of Tinyclues. This has allowed for new strategic and creative approaches.

User in Luxury Goods & Jewelry
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Tinyclues is at the heart of our CRM, enabling my team to target and optimize more than 1500 campaigns per year, driving millions of revenue per year.
It has a big impact on our strategy and our revenue.

David N.
Digital Marketing Director
Fnac Darty
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“An enriching experience, a team listening to our needs”

– web site/platform easy to use and clear
– efficient thanks to the algorithm
– better targeting, more qualitative
– time saving
– complete with a dashboard, efficiency map and audience mapper
– a better knowledge of the member base (thanks to the audience mapper and efficiency map)

User in Marketing and Advertising
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Tinyclues quickly became part of our customer marketing strategy; we no longer have to make the tradeoff between reach and relevance. And with AI optimizing targeting and planning, it’s a huge time saver for the team!

Romain R.
Head of Marketing
PerfectStay
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Easy and quick to create relevant targeting.

User in Retail
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The solution is easy to use and intuitive.

I use the Efficiency Map feature to find specific topics, and sometimes I pair it with the Audience Mapper to identify complementary products.
Then, I plan my campaign and let Tinyclues find the perfect audiences!
This allows me to identify relevant topics that we would never have promoted in a generic campaign because they rely too much on segmentation.

Capucine B.
Marketing & Communication Manager
Bexley
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Easy and efficient.

What benefits have you realized?

To have a good marketing pressure and to target good members for good campaigns

User in Marketing and Advertising
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Great Product, Great Company, Great People.

The product is cutting edge and drives incremental revenue. As close to plug-and-play as it gets – you can have it up and running in 2 weeks with minimal IT involvement.

What problems are you solving with the product?

Targeting across digital and offline channels.
Benefits: incremental revenue, improved relevance, good customer feedback.

Internal Consultant in Luxury Goods & Jewelry

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We measured a significant email-to-store effect with an increase in online and offline sales.

Aurélie A.
CRM & Customer Experience Director
Kenzo

The best targeting tool

Easy to use. You can create very smart targeting by brands, product, or category. This tool help us to target the right customer at the right time.

Thanks to this tool campaigns are more efficient and we have observed it in term of turnover.

We can’t just rely on behavioral segments or someone’s purchase history. Tinyclues accurately identifies the individuals who are really interested in each particular adventure, enabling us to be even more customer-centric.

Steve A.
VP, Marketing
Road Scholar
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Great tool to take intelligent email targeting to a next level

Really nice team. Great support. Very professional and structured.

Tool is easy to use and has got nice features. They keep on improving it, too.

Very good average performance of our emails when targeting was done with Tinyclues. Improvement of all KPIs.

User in Leisure, Travel & Tourism
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The best way to target our customers

What do you like best?
Availability to access our data and deep dive our customer knowledge. Plus, the facilicity to select some criteria to target with the most of precision as possible as.

Mathieu M.
Lead CRM
ManoMano
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“Very strong solution adapted to companies that sell a lot of (diverse) products”

User friendly plateform. Assistance thanks to customer success manager team.

Targeting easily and increase relevance of our targets.

We have managed to increase turnover per contact in our CRM campaigns.

User in Retail
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We have more than doubled our revenue from marketing campaigns.

Clémence B.
Relationship Marketing Director
OUI.sncf
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Easy to use & successful

This is really easy to use and fast ! We can use it on emails, mailings and text messages too.

The platform makes targets but also offers tools to prepare our action plan.

What problems are you solving with the product?

Sending less emails and reducing the commercial pressure without losing sales.

User in Apparel & Fashion
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On the same email volumes, Tinyclues campaigns deliver 22% more revenue.

Valentine L.
CRM Project Manager
CenterParcs
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Perfectly identifying the best audience – at least try, I swear you won’t be disappointed!

What do you like best?

Design of the platform, availability of the customer success managers & the support team, efficiency of the targeted audience

Finding the best audience to target, the turnover is much better when using Tinyclues

Platform admin in Cosmetics
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This solution is helping us drive as much traffic online, as in-store. The results really speak for themselves.

Lisa L.
Senior CRM Manager
Darjeeling
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The tool is very efficient and easy to use

User in Consumer Goods
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Tinyclues is providing deep learning and campaign intelligence that we simply can’t do as a group of humans… we can’t get these results in any other way.

Cathy T.
Global Head of Customer Experience
HostelWorld
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Thanks to Tinyclues, we can send far fewer emails, which means fewer opt-outs and less money spent on routing and operational expenses.

Adrien V.
Head of Loyalty
Rakuten
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Very precise tool to reach the right target with the right products & increase CRM profits

User in Retail
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Very user-friendly platform and dedicated team. Workshops, calls, webinars…Tinyclues is always trying to go the extra mile to keep their clients updated and entertained! Special thanks to the proactivity of CSMs and tech ppl, who are proactive and available 7/7!

User in Apparel & Fashion
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Tinyclues allowed us to leverage all of our data, going beyond past bookers to find the best audiences for our offers.

We’re now able to drive bookings for strategic destinations and products more efficiently, improve campaign time-to-market, and increase revenue with relevance at scale.

Sacha M.
Manager E-acquisition, Email channel
Air France
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Complete and powerful tool for segmented campaigns

Garance B.
CRM Manager
ManoMano
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The most helpful aspect of Tinyclues is the audience and efficiency mapper that have allowed us to proactively find product areas that have customers with propensity to purchase.

Without these tools, we would not have the insight to create tailored campaigns that compliment larger brand messages and ultimately help improve engagement and revenue metrics.

User in Luxury Goods & Jewelry
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– The tool is easy to use
– Improvement of the opening rate and impact on the turnover

I don’t see any downsides 🙂

Farah B.
Responsable CRM
Bazarchic
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Great tool, awesome support, valuable insight!

The team is always ready and available to help me find new ways to optimize usage. Will go out of their way to help with industry best practices (especially during covid times) as well as the tool itself that really allows us to see how our database behaves.

What problems are you solving with the product?

How to best target clients with different offers, how to group them based on where they are more likely to vacation, etc.

User in Leisure, Travel & Tourism
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A powerful software and a highly dedicated team

What problems are you solving with the product?

We reduced the commercial pressure while optimizing the revenue.
The algorithm provides objective targeting based on customer behavior and not on intuition.
We save time when setting up our campaigns.

What do you like best?

The commercial and technical teams are always available and proactive!
The plateforme is easy to use.
Our feedbacks as clients are really appreciated and new features are regularly added based on these feedbacks.

Romaric M.
Chargé de projets animation commerciale et fidélisation
La Maison du Whisky – LMDW
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We chose Tinyclues because we wanted to bring to life the 70% of our products that are hardly ever featured in our marketing campaigns, without hurting customer experience.

Emilie M.
Digital, eCommerce
and CRM Director
Clarins

Our email campaigns are delivering 2 to 5 times more revenue, while the number of messages has decreased by 50%, leading to a far better customer experience.

Charles-Antoine S.
Marketing Director
Cruiseline
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Efficient and easy to use

Thanks to Tinyclues, we can easily vary our communications by targeting only customers interested in the products

With Tinyclues we increased our performances without overusing, that was the main point to us

User in Textiles
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Tinyclues is perfectly aligned with CDON’s mission to be as relevant as possible, and to provide and present products that are really a good fit for our customers’ needs.

Henrik J.
Chief Marketing Officer
CDON
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Delivers great results quickly

The account team is very involved and understands our needs and how to best support us.

It helps our predictive initiatives while not changing our workflow. Overall stronger performance has resulted from our use of their solutions.

Once you taste the predictive solutions you always want more. But the team at Tinyclues is always thriving to improve their offerings so it’s really great.

User in Luxury Goods & Jewelry
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We doubled our customer sentiment score.

Tinyclues allows us to do more campaigns, on specific topics, and these campaigns are felt as more relevant for our customers

Annemarie V.
CRM Manager
TUI Belgium
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Easy to handle. Real results.
It works better than the other tools.

User in Retail
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As a marketer, I would say Tinyclues is an opportunity creator. It’s a solution that has challenged us to dig a little deeper and rethink our marketing preconceptions.

Ludivine L.
E-commerce and Customer Service Manager
Bexley
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We use Tinyclues on all of our campaigns.

It allowed us to scale our marketing plan without increasing fatigue by communicating at a product, brand or category level. We can even find buyers for specific perfume sizes!

Véronique L.
CRM & Data Manager
Beauty Success
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I use tinyclues very often.
This tool is very efficient.

User in Retail
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