This live webinar took place on Wednesday, June 30th.
Many thanks to David Bessis, CEO and Founder of Tinyclues and Rusty Warner Vice President, Principal Analyst at Forrester for the inspiring conversation.
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Topics discussed during the webinar:
- How consumer behavioral shifts during lockdown changed marketing strategies
- What it means to be customer-centric during an age of hyper-digitization
- Using data to bridge the gap between business pressures and customer-centricity
- How business strategy will be changed forever post Covid lockdown