– Tinyclues presents –
Why CRM is how marketers win
David Bessis, CEO and Founder of Tinyclues and Thomas Husson, VP, and Principal Analyst at Forrester share insights on how to build a customer marketing strategy that delivers.
- Discover macro trends and what is the shifting role of marketing towards the customer
- What is the customer-centricity gap?
- Listen to a few real-world examples from the hotel & fragrance industry.