The State of CRM podcast EN episode 9

Episode #9: Travel customer marketing in the Covid era and beyond with Annemarie Van Hecke from TUI

This week we chat with Annemarie Van Hecke, Head of CRM & Customer Analytics Benelux at TUI. Join us as we chat about customer marketing in the tourism, travel, and leisure industry and how TUI found opportunities during a difficult year when traveler behavior has shifted significantly.

VP Customer Experience

Time to read25 min watch
May 31, 2021

Watch the episode right here!

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